Shipping and return policies for Nokternal Hemizphear

Shipping Info
Thank you for your support of the Metal Helm ministry and Nokternal Hemizphear Records! We deeply appreciate your order and will process it as quickly as we are able. Please be aware when placing an order that we do not work or ship orders over the weekend. We strive to stay on top of all customer orders and requests Monday – Friday.

Correct Shipping Addresses...
All orders that are placed at Bandcamp are processed via Paypal. Therefore, we ship all orders according to a customer’s Paypal shipping address. Please make sure that you have the correct shipping address in you Paypal account. The Metal Helm webshop and Nokternal Hemizphear Records are not responsible for orders that are shipped to an incorrect address. We strive to glorify the Lord, Jesus Christ, with how we operate our business, therefore, handling your order correctly is extremely important to us. We ask that all customers be diligent with providing their correct shipping address information when placing an order.

Questions About Your Order...
If you do have a question or concern about an item you received then please send us an email and we will get back to you as soon as possible.
Return Policy
We do not offer returns or exchanges on CDs, LPs, or Cassettes unless the item itself is damaged during shipping due to poor packaging or will not play, typically due to a factory defect. We treat every order with care and pray over the orders. Your order matters to us! We want to give you the best and have your best interest in mind when shipping orders.